All registration orders are subject to acceptance by the Event Organiser.
PAYMENT & REFUND POLICY
A completed Registration Form must accompany your deposit payment (the online registration form will be emailed to you).
Payments are non-refundable, due to the early investments needing to be made for your place on the retreat e.g. accommodation, caterer. If you are unable to attend the retreat due to unexpected illness e.g. covid, we can transfer your ticket to the next Dr Oscar Serrallach retreat, happening within 12-months of this retreat.
It is the responsibility of the Customer to inform the Event Organiser of any change in contact details after event registration and for the duration of the event. Please note that our preferred method of contact is email: [email protected]
Although great care is taken, the customer is entirely and solely responsible for their own safety, health and general well-being for the duration of the retreat event including all activities. Please advise the Event Organiser at the time of event registration on the registration form (emailed to you) of any known injuries, ailments, disabilities, medication you are taking or anything else that may affect your ability to fully participate in the program.
The Customer is entirely and solely responsible for their own belongings/valuables.
PERMISSION TO USE PHOTOGRAPHS & FOOTAGE
By agreeing to these Terms and Conditions I, the Customer, agree to allow Dr Oscar Serrallach and Caroline Cowley to use photographs and video footage that may be taken during the event for the promotion of Dr Oscar Serrallach, Caroline Cowley, The MotherCare Project and associated events only, by way of website, social media, print publications and any other promotional medium. I understand that photos and footage may be made to the general public.
I agree to be quiet and courteous at all times and to abide by the rules of the accommodation provider at all times.